If you have not received your game key by the end of the week, please contact AMD Rewards Support at www. If you have already submitted a ticket, please do not submit another ticket; your ticket is in the queue and we will be in contact soon. These complaints span as far back as the Resident Evil 2 launch in late January, but with the release of the Division 2 today and the persistence of these issues, users are voicing their opinions louder than before. The representative has confirmed issues with all three titles, and he describes the Division 2 title seeing a "wave" of users reporting redemption issues, perhaps because it was released today.
He also explained that the process is automated, but said: "There are situations where we sometimes need to manually review proof of purchase and find they are not legitimate or fraudulent, but that isn't the cause here.
We sincerely apologize for the delay in getting you access to The Division 2. We encountered a delay due to popularity of the game. This option is selected by default. Weekly: Select this option if you want to initiate scanning of your system on a certain day of the week. When you select the Weekly option, the Weekdays drop-down list is activated so you can select a day of the week.
Scan time: Start at first boot: This helps you schedule the scanner to begin at the first boot of the day. If you select this option, you do not need to specify the time of the day to start the scan. Scanning takes place only during the first boot regardless what time you start the system. Start at: Select this option to initiate the scanning of your system at a certain time.
If you select this option, the time drop-down list is activated where you can set the time for scanning. However, this option is selected by default. You can further define how often the scan should begin in the Everyday and Repeat scan after every options. Scan priority. High: Helps you set high scan priority. Low: Helps you set low scan priority.
Under Scan Settings, you can specify scan mode, define the advanced options for scanning, action to be performed when virus is found and whether you want a backup of the files before taking any action on them.
However, the default setting is adequate for scanning to keep your system clean. In the Username text box, enter your username and your password in the Password text box.
Run task as soon as possible if missed: Select this option if you want to initiate scanning when the scheduled scan is missed. This is helpful in case your system was switched off and the scan schedule is missed, later when you switch on the system, the scan schedule will automatically start.
This option is available only on Microsoft Windows Vista and later operating systems. The Configure Scan Schedule screen for adding folders to be scanned appears. Click Add Folders. In the Browse for Folder Window, select the drives and folders to be scanned.
You can add multiple numbers of drives and folders as per your requirement. On the Configure Scan Schedule screen, click Next. A summary of your scan schedule appears. Verify and click Finish to save and close the Scan Schedule dialogue. Click Close to close the Scan Schedule screen. Quick Heal antivirus has found a virus but the Repair option is not enabled? What is the reason?
While registering offline, I am using the activation license key that I created before. But it is not working. I have Quick Heal antivirus on my computer but still the Email Protection feature is not working properly. Mail Lotus Notes. Certain features do not work on my computer. Why so? This feature does not support Microsoft Edge browser of Windows 10 operating system and Mozilla Firefox bit. This feature does not support Microsoft Edge browser of Windows 10 operating system.
For Microsoft Windows Server operating system, this feature is supported only if Service Pack 1 or later is installed.
Anti-Rootkit Is supported on bit OS only. I have blocked websites through Parental Control but some websites are still accessible. For this, you can either upgrade your browser to Internet Explorer 7. To enable support for SSL 3. Disable the option Use SSL 2. Enable the option Use SSL 3. Are the upgrades free? If yes, how long? All the updates and upgrades are free for registered users until the product license is valid.
My product receives updates frequently. Why update is required? This issue may arise because of the following reason. Solution: Check whether the proxy settings in the Internet Settings feature are correct. I am using Quick Heal antivirus on a computer that has no Internet but is connected in a network. How can I can update my product automatically?
Set up one computer may be the server as the master update machine. Assign Read-Only sharing rights to this folder. Select Copy update files to specified location. Click Save Changes to save this setting. On all user computers within the network launch Quick Heal antivirus. Under Settings, go to the Automatic Update page. Select Pick update files from specified path. Click Browse. Click Save Changes to save the settings. What is Entertainment Mode?
What will happen on enabling it? What is Browsing Protection? What does Autorun Protection do? Why is it essential to enable Self Protection? The AntiSpam plug-in has not been installed on my email client. I have marked a suspect email ID using the AntiSpam plugin.
I am not able to copy files from the PC to my pen drive. Although I can transfer files from the very same pen drive onto the PC. How is this possible? But now I have forgotten my password and I am not able to access the settings using Options. What is the difference between Autorun Protection and Data Protection? How is Secure Delete different from normal Windows delete? I want to know the list of file extensions that are supported by the Duplicate File Finder feature.
How do I find out? What does the Defragmenter feature do? Is it possible to restore the items deleted by Auto Cleanup?
Is it possible to retrieve items deleted by Traces Cleanup? What is Anti Tracker? What is Wi-Fi Scanner? Game Booster. Important tips before proceeding with installation? Uninstall any other anti-virus programs. Check available hard disk space. Exit all programs before starting the installation.
How do I install Quick Heal for Mac? To launch the installer, click Quick Heal Total Security. Follow the instructions on installation screen and then click Next to continue. Can I install Quick Heal on another Mac computer? One Product Key can only be used for one computer. How do I un-install Quick Heal? Follow the instructions on the uninstallation wizard and click Yes to continue. Enter your password credentials and click OK.
To continue with uninstallation without saving the repository, click Next. If you want to retain the repository, deselect the options to the respective repositories and click Next. Provide your user credentials. The uninstallation process starts. Fresh installation on macOS When a request is made to load a KEXT that the user has not yet approved, the load request is denied NOTE: If you do not Allow to load Kernel Extensions, Quick Heal Total Security will not be able to secure your computer against viruses, malicious websites, spam emails, and suspicious programs.
After allowing, restart the System. Upgrading to macOS To use Quick Heal Total Security, your system should meet the following minimum requirements. Mac OS X Enter your personal details. Before submitting, go through the details you have provided. It will take a few seconds to register and activate your copy.
Please stay connected to the Internet during this process. On completion, you will get a successful activation message. I have re-installed Quick Heal. Why is registration wizard not accepting my product key? If I want to Remove my device, how can I proceed? Is my device Remove automatically after uninstallation? Why should I renew my copy of Quick Heal? What are the benefits of renewing Quick Heal?
What are the benefits of renewing Quick Heal before the expiry date? How can I obtain the Product key of Quick Heal? What will be the validity period of Quick Heal upon renewal? Example 1 Mr. Example 2 Mr.
Will I receive a CD upon renewal? What is the validity period for renewal, after the subscription has expired? What is the difference between reactivation and renewal?
How can I get an additional pack with the renewal? Can I get a discount for the same? If I have any queries regarding renewal of Quick Heal, which number do I call? How do I renew Quick Heal after purchasing the renewal code? If your license is about to expire soon or has already expired then the Renew Now button is displayed on Dashboard itself. Click Renew Now to go to the activation page.
Select I want to renew with renewal code. I already have renewal code with me and then click Continue. The license information such as Current expiry date and New expiry date is displayed for your confirmation. Click Continue. The license of Quick Heal Total Security is renewed successfully.
Note: In case you do not have the renewal code, select I do not have renewal code with me. I want to purchase renewal code online and then click Buy Now. In case you renewed your license but its expiry date has not extended, select I have already renewed my license. Please update my license from server and then click Continue.
If you have purchased an additional renewal code, then the renewal can be performed only after 10 days of the current renewal. I want Quick Heal to scan my system at every first boot on daily basis. On the Mac Security setting screen, click Schedule Scans.
The Scheduled Scans details screen appears. To create a new schedule for scanning, click Add. The Add Scheduled Scan screen appears where you can create a new scan schedule name, its frequency, and other details.
In the Scan name text box, type a scan schedule name. Set Scan Frequency from Daily and Weekly. When you select Start at first boot, you do not have to specify the time of the day to start the scan. Scanning takes place only during the first boot irrespective at what time you start the system. Set Scan priority from High and Low as you prefer. On the Settings screen, click Proxy Support.
The Select proxy type, Enter server, Enter port, and user credentials text boxes are enabled. In the Enter Server text box, enter the IP address of the proxy server or domain name. In Enter port text box, enter the port number of the proxy server. Enter user name and password credentials. To save your settings, click Save. How can a user activate the Windows Parallel desktop build with his product key?
Install Quick Heal for Parallel Windows from the link that has been sent via email or the link that appears on the success page. Once the installation has been completed, enter the Quick Heal Mac activation key when you are asked for it. Follow the instructions shown in the wizard. How can the user install Quick Heal on a parallel desktop? The following steps showcase how Quick Heal can be installed on a parallel desktop: Switch on the parallel desktop Install the parallel build from the Quick Heal website Activate Quick Heal with the existing Mac activation key.
Can a user activate two parallel desktop machines using the activation key? I have enabled Password Protection to protect unauthorized access to Quick Heal product settings. But now I have forgotten my password and I am not able to access the settings. What is the difference between Browsing and Phishing protection?
Password Protection is turned off by default that you can turn on if required. The password protection screen appears. Enter password in the New Password text box and then confirm the password by entering it in Retype New Password. If you are setting the password for the first time, then Existing Password is disabled. To reset your password, click Password Protection. To save your setting, click Save.
How can I check the sites that children or other users accessed that I have blocked in the settings? On the Reports screen, click Parental Control Reports. How to use Parental Control? What is Spam Protection? How to view Users License details?
How do I get Quick Heal Support? What is the use of Scan My Mac? Facing issue while enabling RDM feature. Once the above step is completed, you will be able to use RDM functionality. How to create an account in Remote device Management?
Click on the Remove Product. The selected product will be removed. Click the Remove Device button. The selected device will be removed. Is it possible to generate an OTP again if it has expired? Yes, you can remove a device for which you have not validated the OTP yet.
Will my device be removed from my account if I do not validate the OTP within its validity period? Can I set any device as default? Do I need to add my device again if I reinstall Quick Heal? My account is locked. How can I unlock my account? What will happen if my device is not connected to the Internet for a long time say more than 3 days? What should I do if status of a device is 'System is offline'? What should I do if I have forgotten the account password?
Can I see license details of my all added devices? On Dashboard, click Device Details tab. Verify that the computer is not infected By Emergency CD. Delete all files in the Windows Temporary folder. Can I install Quick Heal on another computer? How do I uninstall Quick Heal? Quick Heal Uninstaller will prompt for the preference of uninstallation.
Uninstaller at last will prompt you to restart your system for changes to take effect Note: 1. Before proceeding with uninstallation, please ensure that all programs are closed. I have upgraded my computer, how do I transfer my registered copy to upgraded PC? It can also be found in the email confirming your order if you have purchased Quick Heal online.
For any assistance, please call us on or visit our Support Center. See Also Reactivating Quick Heal online. What to do if I lose my Serial Number product key? Are the updates free? If yes, then for how long? All updates are free for registered users until the subscription period is over. How to deactivate my device? Is my device deactivated automatically after uninstallation? On which devices can I perform activation by using a single product key?
What is the latest offer on renewal? What do I do to renew my copy of Quick Heal? What is the validity period for renewal after the subscription has expired? If I have any queries regarding renewal of Quick Heal products, which number do I call?
However, you can modify your contact details if required and then click Next. Quick Heal AntiVirus Prompt will be displayed.
Note: The license information such as Current expiry date and New expiry date is displayed for your confirmation Click Next Note: The license of Quick Heal AntiVirus is renewed successfully Click Finish to complete the renewal process.
What should I do after renewing my subscription from Quick Heal website? I renewed my copy of Quick Heal via a payment gateway. Who will provide me the with renewal code?
What are the online payment options? Will I get any new product key or same can be renewed? What will be the expiry date after renewal if my product license has already expired? How will you get to know if or not I have made an online payment?
Do you have renewal more than three years? No, we only offer renewal for 1 year and 3 years. Once the payment is reflected in our system, the license gets renewed on the same day. If I renew my license before the expiry date, will my remaining period get extended? I have lost my Quick Heal product key. How can I retrieve it? My license has already expired.
What is the grace period for renewal? You can renew your license within 6 months from the date of expiry. Yes, you can send the same on the below address: Quick Heal Technologies Pvt. Office No. Will I get the same renewal offer if I purchase from dealer? Can you provide any contact number of your dealer in my area?
I want to change my contact details which I had provided earlier at the time of registration? Can I renew Quick Heal through offline renewal? No, you can renew Quick Heal only through online renewal. If I have renewed my Quick Heal license of one device then how will the license on other devices be updated? Before creating an Emergency Disk, ensure the following It is recommended that you retain a copy of the extracted package on your computer.
In Scan Name , type a scan name. Under Scan Settings , you can specify scan mode, define the advanced options for scanning, action to be performed when virus is found and whether you want a backup of the files before taking any action on them. Run task as soon as possible if missed : Select this option if you want to initiate scanning when the scheduled scan is missed. Why I'm getting this message "Quick Heal antivirus On-line protection is running in other user's session and is also protecting current user session….
Under Settings , go to the Automatic Update page. One Product Key can be used for multiple computers. If I want to deactivate my device, how can I proceed? On which devices I can perform activation by using provided product key? To renew your license, click Renew Now. The Registration Wizard appears.
Enter a valid Renewal Code. However, you can modify your contact details if required and then click Continue. Note: The license information such as Current expiry date and New expiry date is displayed for your confirmation. Note: The license of Quick Heal is renewed successfully. Can I renew Quick Heal through offline Renewal? If the license is renewed on one device, will it get renewed on all the devices automatically?
No, you need to follow these steps on rest of the devices: Open QuickHeal Dashboard. The License Detail window will open. Click update license and then click Continue. Now your license is updated on this device.
Note: Please follow the same procedure on all the respective devices. Where can I check the remaining license count for my master key? What is a mobile phone virus? Supported versions: 4. How to check if my device has Android mobile OS? Why do I need to grant permissions on android O. S Marshmallow and above? How to install and activate Quick Heal Total Security?
If you have downloaded the installer file from the website directly to the device, tap the installer file. If you have downloaded the installer file to the computer PC , copy the installer file to the device. On the device, tap the installer file. A screen appears requesting for your consent to proceed with the installation.
Tap Install to start the installation process. After successful installation of Fonetastic, two buttons Open and Done appear. Tap Done to finish the installation process. The Fonetastic app is added to the Apps list on the device. The License Agreement screen appears. The License Agreement screen is displayed. If you clear this option, you cannot proceed further for registration.
To read the full license terms and conditions, tap EULA. This option helps you to receive the alerts and Quick Heal Total Security updates. If you do not want to receive the SMS alerts, clear this option. Tap Agree. You are redirected to the License Activation screen.
Enter the digit Product Key. If you have purchased the product online, your product key will be sent to your registered email ID. Tap Next. After successful activation, a message with the expiry date of the product and remaining count for the license is displayed. As soon as the application is activated, a brief demo is displayed.
To view the demo, tap Next. Else, tap Skip if you do not want to see the demo. On the Demo screen, the Allow to collect app Statistics check box is selected by default. This option helps you send the analytics data of Quick Heal Total Security for research purpose to the server. Where do I find my license details? Tap the Down arrow button to see Dashboard screen. When should I renew my license copy? When should I re-activate my license copy? How to reactivate the copy?
Re-activating licensed version on same device To re-activate the license of your Quick Heal Total Security, follow these steps: Go to All apps list on the device and tap the Quick Heal Total Security icon. The license agreement appears. If you clear this option, you cannot proceed further with the registration. This helps you to receive alerts and Fonetastic updates. If you do not want to receive such alerts, clear this option.
Enter the digit product key. I have installed Quick Heal Total Security on my mobile. How can I ensure that no unauthorized person uninstalls it? How to renew my copy of Quick Heal Total Security? In the About section, tap About Product. On About Product page, tap Renew. After tying key in renewal key field, tap on Next button. Copy will be successfully renewed.
After successfully renewing the copy, app will show the new expiry on the About Product page. To reflect the same expiry on other products under same master key, take VDB update on all the product associated with the same master key. How to uninstall Quick Heal Total Security? How to create RDM account? To create and activate the RDM account via Dashboard card, follow these steps: After your device is successfully registered with the app, a card to activate the RDM account is displayed after the registration.
If you skip activating your RDM account at this stage, this card is displayed again after one week. You will be navigated to the RDM portal to create your account. Fill the required details and create your RDM account.
After your RDM account is created, an email to activate the account is sent to the registered email id. Open the registered email, and then click the Activate button or copy the given link in the browser address bar. Set your password, and then click Save. Tap Settings, and then go to App settings. The Manage Through Web option is enabled by default. I use multiple mobile devices. If you are aware of any additional file formats that use the PVT extension, please let us know. The best way to open an PVT file is to simply double-click it and let the default assoisated application open the file.
If you are unable to open the file this way, it may be because you do not have the correct application associated with the extension to view or edit the PVT file.
This file format was added to our database by a visitor to this site, but no additional information was provided. We have yet to investigate this file type further, or there was not enough information available at the time to report accurately on the format.
Please check back soon for more information as we are constantly updating our file descriptions based on search frequency.
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