You will not be able to download an app if the internet connection is not working correctly. Whether you are connected to the Internet through Wi-Fi or using mobile data, the most fundamental step to ensuring that you can download the apps is to have a proper internet connection.
Pull down the notifications shade of your device and check if the Wi-Fi icon or the mobile data icon is lit up. If none of these icons is switched on, you must switch on the connection to ensure that your device has access to the internet. If you have downloaded apps before without any problems and this is the first time you encounter an issue with your Android device when downloading apps from Google Play , then restarting the device can be helpful.
With the help of a restart, you should fix this issue without getting into deep troubleshooting on your device. However, there is a chance that restarting the device may be a temporary fix.
If you begin to encounter the problem too often and the restart begins to get annoying, you must try the other troubleshooting steps. When you try to download an app from the Play Store, the Google servers will try to check for the time on your device. If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store. If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works.
The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play. To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off.
Now look for the Mobile data icon and switch it on. Once you have switched the internet access, restart your device and then go to Google Play to resume the app download. Check if the problem you were facing has been fixed. Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store.
To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager. Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled. Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again.
Wiping the cache for Google Play can solve a few problems related to the Play Store. Cache files store information that helps your device load the application quickly. These files are recreated once you reaccess the application. The Data files of an application store data that includes all information saved on the app like high scores, usernames, and passwords. When the data files are deleted, you must make sure that you write down any important information before deleting the files.
Go back to the app store and check if the apps begin to download now. Similar threads N. Amazon music download. Replies 1 Views 3K. May 5, AnneDroid. Downloading Music with Amazon MP3. Replies 1 Views 6K. Jan 3, Gritwater. Amazon Music: Channels? Replies 15 Views 16K. Jun 23, Jonny Kansas. Moving my downloaded music around? Replies 7 Views 2K. Oct 18, Ollie. Amazon Mp3 Downloads, How to play in Music player.
If you are on WiFi, try switching over to cellular data. Or, you can try another WiFi network if one is available. Assuming that cellular data is your only option, check the Settings on your Android device to ensure that background data usage is available. Make sure that Allow background data usage is toggled on. A phone restart is always the first proper troubleshooting step you should take when things go wrong.
However well written it may be, the software depends on timing and on a complicated ballet of processing, allocation, and execution for it all to go perfectly. If the timing is out or a preceding line of code gets stuck for some reason, it can all go pear-shaped. A reboot will cause the phone to drop all the code it was processing and begin again. Sign up using Facebook.
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